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Managed Hosting

Confidentiality Policy

Introduction:
At Townsend Consulting Services, we prioritize the confidentiality and security of all information entrusted to us. This Confidentiality Policy outlines our commitment to safeguarding client data, including Protected Health Information (PHI).

Cyber Security Policy

Introduction:
At Townsend Consulting Services, we prioritize the security and integrity of our digital assets and client data. This Cyber Security Policy outlines our commitment to safeguarding our information systems and ensuring the confidentiality, integrity, and availability of data.

Code of Ethics

Introduction:
At Townsend Consulting Services, we are committed to upholding the highest standards of professionalism, integrity, and ethical conduct in all our business interactions. This Code of Ethics serves as a guide for our behavior and decision-making processes.

DMCA Policy (Digital Millennium Copyright Act) - Managed Linux Hosting

1. Introduction Townsend Consulting Services ("TCS") respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), we will respond promptly to notices of alleged infringement that are reported to TCS's Designated Copyright Agent.

Security Policy - Managed Linux Hosting

1. Introduction This Security Policy outlines the measures and practices implemented by Townsend Consulting Services ("TCS") to ensure the security and integrity of data for its managed Linux hosting customers.

2. Purpose The purpose of this policy is to provide a clear framework for protecting customer data, ensuring compliance with industry standards, and mitigating potential security risks.

3. Physical Security

Data Retention Policy - Managed Linux Hosting

1. Introduction This Data Retention Policy outlines how Townsend Consulting Services ("TCS") manages the retention and deletion of data for its managed Linux hosting customers.

2. Purpose The purpose of this policy is to ensure that TCS retains necessary data for operational, legal, and compliance purposes while ensuring that data no longer needed is appropriately disposed of.

3. Data Collection TCS collects and stores various types of data, including:

Service Level Agreement (SLA) - Managed Linux Hosting

1. Introduction This Service Level Agreement ("SLA") outlines the service commitments and guarantees offered by Townsend Consulting Services ("TCS") to its managed Linux hosting customers.

2. Service Availability

  • TCS commits to a service uptime of 99.9% for all hosting services.
  • Uptime is calculated monthly, excluding any scheduled maintenance periods.

3. Maintenance

Privacy Policy

1. Introduction
Welcome to Townsend Consulting Services. We are committed to protecting the privacy of our clients and users. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our managed Linux hosting services.

2. Information We Collect